You are valuable.
Your life has purpose.
Your story matters.

HPCSA NO. PS 0145408

MA Counselling Psychology (Rhodes)

PR NO. 1027468

Hi there!

Hi there!

I’m Kaitlin, a counselling psychologist based in Lorraine, Gqerberha (Port Elizabeth). Welcome to my practice!

For as long as I can remember, I’ve had a heart for people and a sincere passion for providing comfort and support to those around me. I am honoured to be able to walk alongside those who are hurting, and to offer hope and encouragement in a world that is often overshadowed by sadness and despondency. I’m driven by the conviction that every person matters and deserves the opportunity to share their story with someone who cares.

When I’m not interacting with people, you can find me piecing together puzzles, playing board games, or snuggling up and getting lost in a good book. I’m most content and at peace when I’m out and about in nature – particularly the Eastern Cape Bushveld. But my absolute favourite way to spend my time, is with my loving husband, Matthew, and our adorable fur-babies. This brings my heart so much joy and happiness.

``I’ve always regarded therapy more as
a calling than a profession, a way of
life for people who care about others .``

``I’ve always regarded
therapy more as a calling than a
profession, a way of life for
people who care about others .``

Irvin Yalom

Qualifications and Registrations


MA (Counselling Psychology)
B.Soci.Sci (Hons) (Psychology)
B.Soc.Sci (Psychology and Anthropology)

(All degrees completed at Rhodes University, South Africa)

Professional Registrations

Health Professions Council of South Africa
(HPCSA) PS 0145408
Board of Healthcare Funders
(BHF) PR NO. 1027468



Career Assessments


Areas Of Interest

As a counselling psychologist, I can assist with numerous presenting problems and concerns.
Some of my therapy areas of interest include (but are not limited to):

Anxiety & Worry

Insomnia & Sleep Disturbances

Depression & Low Mood

Grief & Loss

Stress & Burnout (finding work-life balance)

Perfectionism, Procrastination, & Work Productivity



Relationship Difficulties

Self-Esteem & Body Image Issues

Adjustment to Life Transitions & Change

Adjustment to Chronic/Terminal Illness, Injury, & Disability

Career Counselling & Assessment

My Therapeutic Approach

Every person is different – there are no two people (clients or psychologists) that are the same. I am a firm believer that healing happens in the context of a strong therapeutic relationship. The more comfortable that you feel with your psychologist, the easier it will be for you to authentically share and discuss those difficult topics and emotions with. Finding a psychologist who is the “right” fit for you can help ensure that you get the best possible outcome/s from the therapy process.

My aim is to create a safe, supportive environment, where my clients are free to explore and express their innermost thoughts and feelings – without the fear of being criticised or judged. My integrative approach to therapy allows me to draw from various psychological theories, models, and techniques in order to collaboratively develop an individualised treatment plan (which is tailored to each client’s unique situation and goals). I consider the mental, emotional, physical and spiritual needs of my clients, understanding that these components are interconnected and inseparable when working to promote overall health and well-being.

If you’re looking for someone to talk to, or need help working through something difficult, please don’t hesitate to reach out to me. I am dedicated to meeting you exactly where you’re at and will walk alongside you on this journey.

``A bird sitting on a tree is never afraid
of the branch breaking, because her trust
is not on the branch but on her wings .``

``A bird sitting on a tree
is never afraid of the
branch breaking, because
her trust is not
on the branch
but on her wings .``



Based on 5 reviews
Shendl Harnden
Shendl Harnden
You can tell that Kaitlin is truly passionate about not just psychology but about people and their overall health. The care on compassion she has for her patients is truly a unique experience. She definitely creates a safe and comfortable environment for her patients to speak freely and she really listens to how you have been feeling and what you have been going through. I would 100% recommend!
Adele Van der Merwe
Adele Van der Merwe
Kaitlin is a warm and compassionate person able to connect easily with others. She is an excellent psychologist blending an intuitive ability to care for her clients with a solid professional knowledge base.
Jacqueline Akhurst
Jacqueline Akhurst
Kaitlin is a sincere and committed practitioner. She takes great care of people and her work is meticulous. She is warm, and will go the 'extra mile' to make sure that what she does is helpful and supportive. I recommend her as a trustworthy, ethical and respected psychologist.
Iqra Sikandar Hayat
Iqra Sikandar Hayat
I've known Ms Yendall since 2020, which was the darkest period of my life. She was the counsellor at our high school back then.Reaching out to her was the best decision of my life. She is understanding, professional, so patient and loving. She helped me to heal, and become the woman I am today. Her unconditional support and love is appreciated, and her passion for her career is admired. She knows exactly what her clients need, and puts her whole heart into each and every one. She is honestly one of the greatest gifts life has ever given me. She has always had my back, even after she left, and that for me speaks volumes about the special person that she is. I would highly recommend Ms Yendall as she truly is one of a kind. -Iqra
Anna Retief
Anna Retief
During COVID Kaitlin was employed as the psychologist at Victoria Girls’ High School. She was a pillar of strength. We relied on her to work out and present group sessions once grades were received back at school and hostel. She guided the staff and learners through times of tremendous loss. Special mention must be made of the sensitive manner in which she facilitated a series of memorial services. Kaitlin created wonderful, interesting, varied and relevant programmes which she shared with learners and staff via Google Classroom. The school community was very grateful for her knowledge, discernment and strong ethical practices which we greatly benefited from. Anna Retief (Deputy Principal)

Explore my Blog

When did we become
afraid of the light?

Frequently Asked Questions (FAQs)

Therapy involves meeting with a psychologist to explore one’s behaviour patterns, attitudes, thoughts, beliefs, emotions, relationships and experiences which may be problematic or causing distress. This exploration assists a person in gaining a deeper understanding of who they are and why they behave in the way that they do. Therapy can assist in equipping individuals with the necessary tools and (healthy) coping strategies necessary to navigate through life’s challenges. Through enhanced awareness, support and guidance, therapy can help people to live healthier, more rewarding lives.

Everyone faces difficulties at some point or another. Sometimes we can overcome these challenges in our own capacity, or with the help of our loved ones. But this is not always as effective as we would like. In situations where you continue to struggle and are not able to function optimally, it may be beneficial to enter into a therapy process – where an objective, trained mental health care professional can assist.

It’s important to understand though, that you don’t need to have hit ‘rock bottom’ or have been diagnosed with a mental health condition in order to benefit from therapy. In reality, therapy can be for anyone who wishes to gain a better understanding of themselves or receive additional support in addressing any difficulties or concerns that they may be experiencing. Sometimes we just need a safe space where we can share (and process) our life experiences and stories with someone who cares.

Therapy is a place where you can talk about whatever you want – without the fear of being criticised or judged. Nothing is off limits. There is no issue that is too big or too small that can’t be discussed with me. Some people find it difficult to open-up or feel unsure about how to discuss what’s bothering them. If that’s you, don’t worry, I will be there to guide and support you throughout the entire process.

Our therapeutic relationship will be built on trust and confidentiality. I cannot and will not tell anyone what you have shared with me, or even that you are in a therapy process – without first obtaining your written consent. I take your privacy very seriously and will always work to ensure that it is protected.

However, in certain exceptional situations, legal and professional rules may force me to disclose information about a client. This will include:

  • Emergency situations (if a client is at real risk of harming him/herself or someone else)
  • Statutory duty (certain acts of law require me to disclose information e.g. in cases of suspected child abuse)
  • Court orders (if I am subpoenaed by a court of law)

During our first session, I will be conducting what is known as an intake assessment. This basically involves me asking you a number of questions about your symptoms, personal history, relationships etc. Through doing so, I can get a better understanding of who you are and what it is that has brought you to therapy. You will also be provided with the opportunity to ask questions, discuss your expectations, and decide on your goals for therapy.

Our initial time together will be helpful in determining whether we will be able to build a strong, therapeutic relationship with one another – which is an extremely important component of the therapy process. You want to find the “right” psychologist for you.

The duration of a standard therapy session is usually 51-60 minutes for adults and 41-50 minutes for children.

The frequency and duration of therapy will depend on your individual needs. We generally start with weekly sessions, but this can be adjusted depending on your current needs and available resources.

The fees I charge are based on the major medical aid provider tariffs for services provided by psychologists. I offer both private payment and medical aid payment options. Please note, that each medical aid determines their own rate. Please feel free to contact me should you like to request a quote.

As a psychologist, I am trained to diagnose and treat mental health conditions using psychotherapy (or talk therapy). I don’t prescribe medication as this is outside my scope of practice. In cases where I believe that medication may be useful, I will refer clients to a psychiatrist (or GP) for further assessment.

If you are interested in booking a session, please get in touch with me.

If you need to cancel or reschedule a session, I ask that you let me know at least 24 hours’ in advance. There is often a great demand for psychological services, and by giving me enough notice, I can offer the appointment slot to someone on my waiting list. If it’s possible, I will try to find another time to reschedule our appointment.

Yes, the practice is easily accessible for wheelchair users. The ablution facilities are also wheelchair friendly.

Feel free to contact me between 09:00 and 17:00 (Monday to Friday). Please note that I am not always immediately available to answer calls or messages, as I may be in session with a client. I will however respond to you as soon as I am able to (during the above-mentioned times).

In the case of an emergency, if you are unable to reach me (or another mental health care professional) and feel as though you cannot wait, contact your General Practitioner (GP) or the nearest hospital.

Other emergency contact information:

  • Adcock Ingram Depression and Anxiety Helpline – 0800 70 80 90
  • Akeso Psychiatric Response Unit – 0861 435 787
  • Cipla 24hr Mental Health Helpline – 0800 456 789
  • Lifeline – 0861 322 322
  • South African Depression and Anxiety Group (SADAG) – 0800 567 567
  • South African Suicide Crisis Helpline – 0800 12 13 14

Get in Touch.
I’d love to hear from you!

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